How to connect to the nbn in your area

nbn™  is committed to providing increased access to broadband services throughout regional and remote Australia, helping to connect more people in Australia’s hard to reach places.

Those in regional and rural areas will gain reliable internet access through Sky Muster™ and Fixed Wireless™ services. Read on for more information about these services.

What is Sky Muster™?

The Sky Muster™ satellite service delivers the nbn™ broadband access network to homes and businesses in regional and remote Australia, via two state-of-the-art satellites.

people across mainland Australia and Tasmania, and remote islands such as Norfolk Island, Christmas Island, Lord Howe Island and the Cocos (Keeling) Islands can now enjoy nbn™ powered plans.

As well as the roof satellite dish installed on the home or business, Sky Muster™ satellite connections also require an nbn™ supplied modem to be installed at the point where the cable from the satellite dish enters the premises. This device requires power to operate, and can only be installed by an approved nbn™ installer or provider.

The nbn™ Sky Muster™ satellite service has a Fair Use Policy in place to help ensure fair access to the service – especially during peak usage times, which applies between nbn and the provider.

Click here for information on how to prepare for your Sky Muster™ service.
Click here for the Sky Muster™ service user guide.

What is Fixed Wireless™?

Fixed Wireless is a form of connection where data is sent from a transmission tower and travels wirelessly to an antenna that has been fitted by an nbn™ approved installer to your roof.

It utilises data transmitted over radio signals to connect a premises to the nbn™ broadband access network.

This connection is typically used in circumstances where the distance between premises can be many kilometres.

Data travels from a transmission tower located as far as 14 kilometres, to an nbn™ outdoor antenna that has been fitted to the premises by an approved nbn™ installer.

Fixed Wireless connections also require an nbn™ connection box to be installed at the point where the cable from the nbn™ outdoor antenna enters your premises. This device requires power to operate, and can only be installed by an approved nbn™ installer or phone and internet provider.

Is nbn available in your area? Check you address using the simple tool below!


How is your experience with nbn? Are you connected? Share your thoughts in the comments below!
nbn Australia

nbn Australia

Delivering the technology and infrastructure for all Australians to realise their dreams and discover new possibilities in a connected world.

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