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Online tool for anonymous ag complaints

A new online tool launched this week allows farmers to make anonymous complaints about competition or fair trading issues.

Australian Competition and Consumer Commission (ACCC) Commissioner Mick Keogh launched a new online tool for the agriculture sector to anonymously report concerns about competition or fair trading issues while addressing the Horticulture Branch of the NSW Farmers Association.

“Farmers in the horticulture and viticulture industries have expressed concerns about potential retribution from others in the supply chain if they contact the ACCC,” Mr Keogh said.

“This easy-to-use, secure and anonymous channel allows farmers to report potential breaches of laws the ACCC enforces. This could include, for example, suspected breaches of the new Horticulture Code of Conduct.”

I encourage anyone in the agriculture sector with concerns about negative consequences from contacting the ACCC about fair trading or competition issues to use this new tool.
Mr Mick Keogh, ACCC Commissioner

“People can now contact our agriculture team from any web-enabled device such as a PC, smart phone, laptop or tablet. The tool encrypts the information and removes the person’s IP address so their identity is kept anonymous. The ACCC won’t know who is contacting us,” Mr Keogh said.

People can also obtain a password to log back into the online tool and communicate anonymously with the ACCC about their concerns.

The ACCC will use the information it receives through the tool to form the basis of potential investigations into the conduct reported to them.

“I encourage anyone in the agriculture sector with concerns about negative consequences from contacting the ACCC about fair trading or competition issues to use this new tool,” Mr Keogh said.

The online tool is available here.

The online tool should only be used to anonymously report competition and fair trading issues in the agriculture sector. For all other contacts, the ACCC standard contact form remains the preferred way for the ACCC to receive reports.

This media release first appeared on the ACCC website.

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