More data on offer for rural and remote Australians

As more Australians move to working from home arrangements, there has been a dramatic increase in demand for connectivity and data all over Australia, with regional and remote Australians at the forefront of the connectivity battle. 

In response to the increase in demand, Australia’s leading telecommunications services have introduced new measures to support Australians, increasing data download limits. 

NBN Co has today released an increase in data download limits for nbn Sky Muster customers and will be implementing an increased range of applications that will not count towards monthly data quotes for nbn Sky Muster Plus costumers.  

These new measures have been announced in order to support retail service providers in regional and remote communities as well as the broader community as more people begin to spend more time at home due to the COVID-19 response.  

NBN Co Chief Development Officer for Rural and Regional Australia, Gavin Williams said that the company was expecting to see a higher number of people in regional and remote communities work from home and children to be remotely schooled.  

An increasing number of regional Australians are now relying on connectivity for remote working and education.

“In preparation for this greater demand for data and based on feedback from internet retailers and customers, we have decided to take this action to provide additional support for that expected increase in day-time usage expected to increase due to increased activity on the network,” said Mr Williams. 

“Our enhanced nbn™ Sky Muster™ Plus plans will help Australians be more in touch with loved ones, work remotely, use internet banking, and access important health and education services. 

“nbn will continue to closely monitor data usage together with internet retailers and will seek to implement any additional measures required where available including monitoring of the peak times, to support customers during these uncertain times. 

The NBN Co is reassuring regional and remote communities across Australia that they are a top priority of the nbn with the Isolated Children’s Parent’s Association (ICPA) welcoming the work done to make the transition to working and learning from home. 

“ICPA Australia appreciate that NBN Co has taken into consideration the needs of rural and remote families faced with the task of educating their children online during the COVID-10 outbreak.” 

The The Regional, Rural and Remote Communications Coalition (RRRCC) also welcomed NBN Co’s new measures to support better bush comms during the COVID-19 pandemic.

“This is a positive step towards ensuring that families in regional, rural and remote Australia are not left high and dry during this time of crisis because of limited data quotas,” said National Farmers’ Federation Chief Executive Tony Mahar.

“It’s now up to telcos to pass on this extra data to consumers.”



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